THE PEOPLE BEHIND THE SALON
Fiction on stage.
A real person behind it.
Questions about your account, a purchase or your privacy go to the operator. Vivienne and Vera are characters; customer support is handled separately.
Updated 19 October 2026 · Version 2026-10-19
Business operator
- Trading name
- The After Dark Salon
- Legal operator
- Gerardus Koetje
- Business form
- Trabalhador independente · independent professional
- Portuguese tax number (NIF)
- 309729211
- Registered postal address
- Avenida Monte das Amoreiras 4b, 6230-788 Vale de Prazeres, Portugal
How to reach us
For account access, credit balances, payment questions, refund requests or complaints, email hello@theafterdarksalon.com.
Contact our Facebook Page on Messenger ↗
Messages are handled through the brand’s contact channels; an immediate or continuously staffed response is not promised.
Include the email address used for your account and, for a purchase, its order reference. Never send a password, sign-in code, complete card number or other payment credentials.
Payments and delivery
We offer optional prepaid credits for accepted scene suggestions and private AI replies, charged in euros (EUR). Optional support contributions help fund the service and its development. The public conversation and stories are free to read. There are no physical goods, deliveries by post or recurring subscriptions.
See credits and support for the differences, and refunds and withdrawal for cancellation and payment problems.
Consumer dispute resolution
If a consumer dispute remains unresolved, you can contact CNIACC — Centro Nacional de Informação e Arbitragem de Conflitos de Consumo ↗. Its published coverage includes Fundão, where this operator is established. Contact: geral@cniacc.pt, Rua D. Afonso Henriques, 1, 4700-030 Braga, Portugal. Eligibility and the applicable process are determined by the centre’s rules and law.
You can also consult the Portuguese consumer authority’s list of dispute-resolution bodies ↗. These channels do not replace your statutory rights or access to a competent court.
Privacy requests and complaints
Use the same email address for access, correction, account closure, data rights or an appeal about a moderated suggestion. Put “Privacy”, “Complaint” or “Moderation appeal” in the subject so we can route the request.
We may need to verify account ownership before sharing or changing account information. You can also complain to a relevant data protection authority; Portugal’s authority is CNPD ↗.